Frequently asked questions
Are your ceramics food-safe?
Unless otherwise noted in the product description, all glazes used on functional surfaces are food-safe.
Are your pieces microwave and dishwasher safe?
Most pieces are both microwave and dishwasher safe unless otherwise noted. That said, handmade ceramics last longer when washed by hand and treated with care.
Are all pieces handmade?
Yes. Every item is individually handbuilt by me in my Brooklyn studio. Variations in size, shape, and glaze are part of the process and make each piece one of a kind.
Do you accept custom orders?
Yes! If you’d like a custom piece, please visit my Custom Orders page to submit your request and see current options.
How long will my order take to ship?
Items listed as “ready to ship” usually leave the studio within 5–7 business days. Made-to-order items take additional time, and estimated timelines will be listed in the product description.
Do you ship internationally?
Not at this time. I currently ship within the United States only.
What if my item arrives damaged?
We are not responsible for breakage that occurs during shipping. However, if your item(s) arrive damaged, please contact us immediately at liam@liamsgoods.com, and we will assist you in resolving the issue.
What is your refund policy?
Please see our refund policy here.
